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Small Business Ethics |
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Foundational to the understanding of business ethics are the philosophical writings of Immanuel Kant*. According to his views a business person may be ethical but in the same moment may not be moral . Simply because one follows all of the professional and ethical rules does not mean a business is acting in a socially responsible way. As important as Kant is to fully understand the ethical dimension of business he did not understand the practical world of business where decisions must be made in the moment—nor of the passions, risks, temptations and emotions that define the daily course of a businesses activities. Kant's deontological approach makes an important distinction between "principled actions and prudential ones." All to often businessmen go through life thinking they are moral because they see themselves as following all the laws and ethical commands required of them. It is prudent to be ethical, but if that action did not come from a higher purpose other than "appearing ethical" to the society the essence of being ethical is lost. Ethics, to many philosophers has a temporal and transcendent aspect to it. However, business people experience the world in a more utilitarian way due to the sometimes "Red Tooth and Claw" Darwinian nature of transacting goods and services. There is, it seems, a priority to things in business. If a businessman focuses on being virtuous instead of running a business for profit, they increase the likelihood their business will fail. And, being virtuous for the sake of "doing good," and feeling good for that action, also gives rise to questions of moral legitimacy for the Kantian. As later will be pointed out a legitimate form of virtue does exist in business but it is seen in terms of "indirect virtue." Comparing schools of ethical thinking
has led to little understanding of ethics. In fact, there is a certain
element of gridlock between theories that is never resolved. Contemporary
philosopher Peter Singer, has pointed out to the effect that "even
after twenty-five hundred years of ethical reasoning philosophers
still cannot tell you with any certainly whether rape is right or
wrong." There seemsto be anunresolvable tension between the Utilitarianism
of Jeremy Bentham and the deontology of Immanuel Kant. But much
of this conflict can be resolved reasoning ethics in an evolutionary
context. It is a fallacy of reasoning to believe that all elements
of the debate must exist in the same time and space. Evolutionary
ethics provides the key to the middle ground between competing
theories but in the last hundred years this approach has been rejected
as a viable way of describing ethics. Much of this resistance can
be traced to the belief of philosophers who think the Naturalistic
Fallacy is a credible perspective in ethics. For
an explanation of views in support of the Naturalistic Fallacy see The
Temptations of Evolutionary Ethics by Lawrence Faber. A
response to this illogic can be found in The
Evolution of Ethics: An Introduction to Cybernetic Ethics. The Role of Indirect Virtue in Business Operations Virtue has a role in business, but in the right time and place. When it operates it operate as" indirect virtue" and exists on a higher ethical plane that being virtuous for virtues sake. But, Kant admonishes the giving and charity of people who do it for the pleasures of seeing themselves as noble, heroic and moral. Giving to feel good seems to be what is going on in every corner of the economy. However, real virtue in business does seem to exist in business. Its nature is abstract and difficult to grasp. In order to understand ethics on this level one must view an ethical action as a dynamic, not a static, phenomenon. Ethical actions in business are defined in theory in terms of their "ethical moment." The word moment is an engineering term used to describe the sum total of stresses and forces on a building structure in a particular moment in time. Likewise ethical decisions in practice are the product of all forces, temptations, dangers, and ideology in a given moment in time. Business people are constantly tempted, stressed and challenged to make the right choices day in and day out. With time a workable ethical path emerges for business people that can accommodate both their principles and their business needs. In business there are two basic models and variants in between. First there is the powerful-predator approach and then there is the powerful-prey approach. Powerful predators employ any nefarious means to deceive manipulate a person to act against their interest. By device they deny their client autonomy of choice by any means possible. On the other hand powerful prey are basically "straight shooters" with sufficient intelligence to grow and manage a business without using low-minded tactics. They create highly efficient business that are well-managed and so do not suffer the large expenses of poorly run predatory establishments. Competence and talent allow them the space to treat people fairly being far from the constant clash of emotions that predatory businessmen create for themselves. By acting in a dignified way they do not necessarily maximize their profits but the foster little collateral blowback from their society for their existence. Thus, without reflecting on their virtue this approach addresses ethical actions that what Immanuel Kant might consider virtuous. Mathematical Game Theory and
Levels of Business Competence. What contemporary ethics philosophers cannot appreciate is that "business" as a dynamic ongoing process has certain customs that define ethical actions among veteran business people. These standards of moral and ethical conduct do not affect the buying public, rather they define the "fitness" of the individual business person to even be a business person. Business in some sense might be thought of as a form of social warfare in which any personality weakness is fair game. Unscrupulous businessmen make up for a lack of intellectual capacity and talent by inciting and provoking conflict. Handling such people without taking a loss can be facilitated in certain instances by using mathematical game theory as a guide. Since such competitors will "push every possible emotional button" it is difficult for a well-intended business person to follow the high moral standards of Kant in every instance. Some method such a game theory must be available to keep the conflict from spiraling down into spiritless combat. The business experience can be a pressure cooker of conflicts that come from contact with a wide spectrum of life styles and moral codes. Conflict lowers the efficiency of any business operation. Without the spirit of cooperation and trust evident in such a world principled ethics will not endure long. Thus, it is important to recognize that principled actions are ultimately necessary to truly gain in business. If a person operates at the level of spiritless struggle they create walls for themselves they cannot surmount. They restrict themselves from a larger community of principled people who can easily discern their predatory nature. Being bared from certain "nectars of civilization" those who are unprincipled must make up for the difference by endlessly accumulating wealth and power. So when Kant says principled ethics are necessary he means to the effect that people do not get something for nothing. A type of Heisenberg principle operates with ethics. You can have the money and power but you cannot have all the "nectars" you desire. You can have the nectars but you may not have a significant amount of wealth and power. One may want to be seen as sophisticated but at the same time that person cannot trash the culture with their backwoods ways. Kant's approach as well as the approach of the Utilitarian's are important to understanding ethics in a business context. Finding the balance is what is difficult. *Immanuel Kant is perhaps the most difficult philosopher to understand yet he is key to understanding "principled ethics," To this end Professor Michael J. Sandel has a book and CD entitled Justice: What's The Right Thing To Do? Here, he has a talent for presenting the issues in understandable terms. Categorical Imperative
Kant's moral and ethical view stresses the fact that ethical behaviors must contain a principled element to be legitimate ethical concerns. A well-founded principle is an abstraction of mathematical efficiency that furthers the survival of the human species. Deviation from a principle is like putting a big rock in the middle of a flowing stream. Many turbulence and eddy currents will arise if there are too many rocks impeding the stream, turning a placid stream into an unpredictable river from the viewpoint of a person using the river as a means of transportation. Commerce can also be thought of as a river in which minimizing pain, suffering and tragic accident is a goal while at the same time maximizing peace, prosperity and productivity. Human being by the time they are an adult already have a good idea of fundamental principles of the particular society that they live in. The human brain has an immense capacity to grasp the complex behaviors abstraction implicit in laws, customs, manners and ethics. For example, the California motor vehicle code is more than two hundred pages in length. It can be reasonably said that few people out of tens of millions of adult citizens have ever read the code or even see the book. Nevertheless, many people drive safely on the streets for thirty or forty years with out much conflict with the written laws. There are, quite simple principles of action that can be abstracted from the mere process of driving on the roads. Likewise early childhood training and the training received in school imbues students with a good understanding of the law and its expectations of the citizens of a country. In this light Kant appears to say we should act according to principle in the sense we already know right from wrong. After about ten years of driving a person has at least a foggy idea that they have run a stop sign even if they do not admit it to themselves. The police who cite people for unending lights and stop signs already have sensed impropriety but over the years they have conditioned their minds not to see their impropriety.
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